Questions
Ask Lou
Everything you need to know before you send your bulk. Still curious? Email hello@louminatis.com.
What we buy
Which games do you buy?
Pokémon, One Piece Card Game and Magic: The Gathering bulk. See the price menu for every category.
What counts as bulk?
Everyday cards worth a few cents each: commons, uncommons, holos and reverse holos, basic energy, and for Pokémon, regular EX/V and full-art cards, which we pay for per card. If you think a card is worth more than our price, sell it on its own. We won’t mind.
Do you take non-English cards?
Not right now. English cards only.
What condition do cards need to be in?
At least 95% of your lot needs to be Near Mint. Bent, creased, water-damaged or heavily worn cards are not paid.
What are code cards, and why remove them?
Code cards are the online-game code cards that come in Pokémon packs. They aren’t playable cards, so please take them out.
Do you buy Yu-Gi-Oh, sealed product or graded cards?
Not yet. If you have something special, email us and Lou will tell you straight.
Quotes & counts
Is the calculator quote guaranteed?
It’s an estimate based on the counts you enter. We pay on the verified count, categories and condition after your cards arrive. If anything changes, we show you where.
Do I need an exact count?
No, a close estimate is fine. A stack of 1,000 cards is about 12 inches tall, and a full 1,000-count box holds about 1,000. We count everything on arrival.
Is there a minimum?
No minimum for now. If you ship, very small lots may cost more to ship than they earn, so check the numbers first. Local drop-off has no shipping cost.
What if my cards are in the wrong category?
We move them to the right category and pay that price. You don’t need to be perfect, just reasonably sorted.
Shipping & drop-off
Who pays for shipping?
You do, unless you use local drop-off. We don’t send prepaid labels. Please use a tracked service and keep your receipt. See the packing guide for tips on keeping costs down.
Can I drop off my cards instead of shipping?
Yes, if you’re in the Bay Area. Choose Local drop-off on the quote form and we’ll email you to arrange a time. There’s no shipping cost.
Where is the drop-off?
In the Bay Area, CA. We don’t publish a street address; we send the details by email when we confirm your appointment.
When should I ship?
Only after you get our approval email. It confirms what we’ll accept and where to send it.
How should I pack my cards?
Use card storage boxes, no rubber bands, fill empty space, and pack them in a sturdy outer box. The full packing guide has the details.
What if my package is lost or damaged?
Tracking and insurance protect you, so use them. We can only pay for cards that actually arrive.
Getting paid
How do I get paid?
Choose PayPal, Venmo, Zelle, Cash App or store credit. The cash options all pay the cash price. Store credit pays the higher price for the same cards.
Can I get paid in cash?
Yes, in person, if you use local drop-off in Bay Area, CA. In-person cash pays the cash price. For shipped lots, we pay by PayPal, Venmo, Zelle or Cash App.
How long does payment take?
We pay within 2–5 business days after we finish counting your lot. We email you the final tally first. For in-person cash, we arrange a time with you once the count is done.
What can I use store credit on?
Store credit always pays more than cash for the same cards. We note it under your email and settle together what it goes toward.
What happens to cards you don’t accept?
Tell us in your request notes whether you want them back (you cover return shipping) or want us to recycle them.
Ready to sell your bulk?
Count your cards, see your payout in seconds, and send Lou your request. We reply by email with next steps: where to ship, or a drop-off time in the Bay Area.